Privacy Policy

Information you provide to us:

• Account creation: If you create an account, we collect your name and email address, and a password (stored securely, never in plain text).
• Guest checkout: If you check out as a guest, we collect your name, email address, and order details — including the market or event you choose for pickup — for that transaction.
• Payment information: Payment is processed by a third-party payment processor. We do not store your full card number on our servers.
• Communications: If you contact us directly (email, contact form, in person at a market or event), we retain that correspondence to respond to you.

Information collected automatically:

• Standard server logs, including your IP address, browser type, device type, and pages visited. We use this information to keep the site secure (for example, limiting repeated login attempts) and to maintain and improve the site.
• Essential cookies and similar browser storage needed for the site to work — see Section 4.

We use the information we collect to:

• Create and manage your account
• Process and fulfill orders, including sending order confirmation and order status emails (such as ready-for-pickup and cancellation notices)
• Send account verification emails when you sign up
• Respond to customer service inquiries
• Maintain the security and functionality of our website
• Comply with legal obligations (e.g., tax and accounting records)

We do not use your information for automated decision-making that produces legal or similarly significant effects.

We do not sell your personal information to third parties.

We do share limited information with trusted service providers who help us operate our business, including:

• Payment processors, to securely process transactions
• Email service providers, to send account verification, order confirmation, and order status emails

These providers are only given the information necessary to perform their function and are not permitted to use it for their own marketing purposes.

We may also disclose information if required by law, to protect our legal rights, or in connection with a business transfer (such as a sale of the business), in which case customers would be notified.

We use only the cookies and browser storage needed for the site to function:

• Login session cookies keep you signed in to your account. They are httpOnly (not readable by scripts) and expire automatically.
• Security cookies protect forms and checkout against cross-site request forgery.
• Your shopping cart is saved in your browser’s local storage so it survives page reloads. It stays on your device and is not sent to us until you place an order.

We do not use advertising cookies or third-party analytics trackers. You can disable cookies through your browser settings, though you will not be able to log in or check out with an account while they are disabled.

We use reasonable administrative and technical safeguards to protect your information, including secure password storage and encrypted data transmission (HTTPS). No online system is 100% secure, but we work to protect your data and will notify affected customers if we become aware of a breach involving personal information, as required by law.

We retain account and order information for as long as your account is active or as needed to fulfill the purposes described in this policy, including recordkeeping required for tax and accounting purposes. You may request deletion of your account information at any time (see Section 7).

• Access or correction: You can review and update your account information by logging into your account, or by contacting us directly.
• Account deletion: You may request that we delete your account and associated personal information by emailing us at info@barks-a-lot.com. We may retain certain information as required by law (e.g., order records for tax purposes).
• Marketing emails: If we send promotional emails, you may unsubscribe at any time using the link in the email. This will not affect transactional emails like order confirmations.
• California residents: Depending on applicable law, you may have additional rights regarding your personal information, including the right to know what information we collect and to request its deletion. Contact us at info@barks-a-lot.com to make a request.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Our website may contain links to third-party sites (such as social media). We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Barks-A-Lot Treats & More
Email: info@barks-a-lot.com